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RoofCare

Service Program

A Roof You Never Have To Think About

RoofCare is a fixed-price protection program that extends the lifespan of a roof. With corrective repairs and a leak-free guarantee, organizations can plan their total roofing-related budget for the year, avoid costly emergency service interruptions, and defer the need to replace their roof.

A RoofingSource Field Advisor marking a defect during a routine service visit

Protected by RoofCare

  • 7-Eleven
  • Burger King
  • Starbucks
  • Panda Express
  • KFC
  • McDonald's

The program includes:

  • Unlimited leak repairs at no additional cost per service call
  • Preventative maintenance to maximize roof performance and prevent leaks before they occur
  • Repair of third-party damage which is not traditionally covered in a manufacturer’s warranty
  • Detailed digital report including before/after photos with an overview of the services completed
  • A comprehensive assessment to project the lifespan of the roof membrane
  • Actionable recommendations to reduce rooftop risk and prevent future damage
  • 24–48hour leak-repair turnaround, once enrolled
  • $0additional cost per service call
  • 48states served

RoofCare is for

  • Facilities Professionalswanting to maximize their time and budget by simplifying their rooftop and portfolio management
  • Owners & Franchiseeswishing to increase their bottom line by reducing roof-related expenses

What Routine Service Looks Like

Scheduled visits by a RoofingSource Field Advisor, on your roof, on a fixed price.

  • A teammate in a hooded winter jacket kneeling on a white roof membrane, smiling mid-repair
  • A close-up of a teammate heat-welding a membrane patch, seam roller in hand
  • A RoofingSource Field Advisor kneeling on a white roof, testing a membrane seam with a probe
  • A teammate crouched on a restaurant rooftop, heat-welding a membrane patch

And all service is documented in a digital report

  • A Field Advisor recording findings on a handheld device at a rooftop unit
  • A Field Advisor pointing out a line on a service report on his phone

A Digital Report of Every Visit

After every visit

You and your team will receive an email report containing before/after pictures and overview of service completed.

  • A seam probe hooked under a lifted spot in a white roof membrane, marking the defect
  • A probe at a membrane defect outlined in grease pencil beside a roof curb
  • A wide view of a roof deck marked with small white patch areas
  • The same spot heat-welded flat under a new membrane patch
  • A rectangular welded patch covering the outlined defect beside the curb
  • The same deck with the patch areas sealed and finished

Get RoofCare

  • Extend the lifespan of your roof

    Avoid the premature need for a new roof.

  • Know your total cost for the entire year

    Strategically budget your roof-related costs.

  • Take advantage of unlimited leak repairs

    Enjoy an on-demand solution for future leaks.

What Our Clients Say

  • RoofingSource has been a true asset to our company. The incredible response times and reporting makes every call easier to deal with.

    Crysta BuckVice President, Stream Realty

  • Working with RoofingSource is hassle-free. They give me peace of mind knowing that I don’t have to worry about our roofs and with their reporting, they help me plan and budget for future investments in my buildings.

    Giuseppe GiaimoMcDonald's, Owner/Operator

    McDonald's

Frequently Asked Questions

The Program

What is RoofCare?

RoofCare is a proactive, fixed-price program that includes both preventative maintenance and repairs of roof leaks. The program covers repairs for roof membrane defects and any future roof leaks at no additional cost. Enrolling in RoofCare ensures freedom from unexpected expenses due to emergency leak repairs.

What sets RoofingSource apart from other roofers?

We handle all the work ourselves, without involving any outside contractors. RoofCare pricing is fixed. Our main goal is to prolong the lifespan of your current roof rather than replacing it.

What are some of the benefits of RoofCare?

No contractors. All work is completed by our full-time, in-house employees.

Fixed-pricing. You can proactively manage your roofing needs and have any roof leak repairs taken care of at no additional cost.

A portfolio approach. We provide quick service and digital reports with before/after photos of all completed work. With our reporting and the data accumulated, you can understand the condition of your whole portfolio to plan, prioritize and budget for future replacements and repairs. RoofCare eliminates the chance of emergency leak repair costs and gives the ability to request service without further approval.

How is RoofCare so affordable?

We self-perform our work with only full-time, in-house employees. By offering a comprehensive range of services, we not only maximize our efficiency when on-site, but we enable our clients to save money on truck fees and related expenses by bundling essential rooftop services for their business. Additionally, our strong relationship with manufacturers allows us to provide superior quality and pass through these savings and added value to our clients.

Coverage and Guarantee

What does the “leak-free guarantee” mean?

The leak-free guarantee ensures that if any roof leaks occur during your RoofCare coverage, we’ll address them at no additional cost. This fixed-price program gives you peace of mind allowing you to know your annual roofing costs upfront and plan your budget.

How can I request a roof leak repair?

Report a leak either online at RoofingSource.com/leak or call 833-247-7663 (ROOF).

I have a roofing warranty. Why do I need RoofCare?

Third-party damage is not covered by your manufacturer’s roofing warranty, but this damage is covered by RoofCare. Even if you have a roof warranty, manufacturers typically require an annual inspection to keep the warranty valid. RoofCare provides an annual inspection to keep businesses compliant with their roofing manufacturer warranties.

On Site and Reporting

How long does service take and will it affect my business’ operations?

Once we arrive on site, we typically spend 3 to 4 hours performing services. We’ll start with an initial inspection inside the building. If any ceiling tiles appear damaged, we’ll move them to inspect the area above. Next, we’ll access the roof to make necessary repairs. Before we leave, we’ll check out with the manager on duty.

There is no disruption to day-to-day business operations. Roof access is required, but there’s no need for heavy equipment like cranes or lifts so the service can be performed at any time of the day.

What is the turnaround time for a roof leak repair while enrolled in RoofCare?

Once you’re enrolled in RoofCare, the typical turnaround time for a roof leak repair is 24 to 48 hours.

How do I know the work is completed?

You and your team will receive an email report containing before/after pictures and overview of service completed. Additionally, you’ll have access to a client portal where you can review all the completed work from past visits at all of your locations.

Signing Up

Are there benefits to bundling RoofCare with other services?

Combine GreaseCare with RoofCare to allow for cost savings, risk reduction, fire prevention, and longer-lasting roofing membranes.

How do I sign up for RoofCare?

If you’re new to RoofingSource, request service and we’ll be in touch soon, or call (833) 247-7663. If you’re a current client, you can add RoofCare to a new location, or contact your Client Advisor directly.

Get RoofCare

Sign Up for RoofCare

Address roof issues before they become roof leaks at a predictable, fixed cost.

Get RoofCare

Let’s Chat!

Have a Question About RoofCare?

Talk to a Client Advisor to discuss if RoofCare is a fit for your organization.

Or call us directly(833) 247-7663

A smiling RoofingSource teammate in a light blue polo, arms folded